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What does Rutherford offer?

Rutherford offers a cost effective and comprehensive range of food safety and training SOLUTIONS to effectively reduce food safety risks in the daily operation of a food business.

RTS Helpdesk

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The RTS Helpdesk is a unique service offered to Rutherford clients, whether you are an organisation, Manager, staff member or anyone who has used a Rutherford Technical Services product or service.

What is the RTS Helpdesk?

The RTS Helpdesk is a service that you can use to ask questions about:

  • food safety

  • legislation and regulations

  • food safety products and services

  • your assessment (workbook questions, etc.)

  • audit support and reports (corrective action requests – CAR’s, etc.)

  • food safety monitoring & documentation

  • recent media reports

  • anything related to food safety, training, etc.

If we can’t answer your question straight away, we will research the information and get back to you within a day or so.

How do I use the RTS Helpdesk?

You can contact us with your question via:

Phone: 02 9620 8833

Fax: 02 9620 8822

e-mail: info@rutherfordtech.com.au

Post:
Rutherford Technical Services
PO Box 215
ROZELLE NSW 2039

Lee Evans - Technical Manager
Mobile: 0402 012 304

Genevieve Carrier - Senior Technical Consultant
Mobile: 0402 458 102

How much does the RTS Helpdesk cost?

If you are a current client of Rutherford, there is no extra cost to have access to the RTS Helpdesk – it is FREE!

A current client is a person or organisation that has purchased a product or service from Rutherford Technical Services in the last 6 months, or is currently using any of our
Training Services or Food Safety Services:

  • Food Safety Business Package – a comprehensive annual package consisting of calibration and audit services along with in-service training.

  • 100 Point Check – provides you with an overview of your current food safety status, with an on-site audit and report.

  • Food Safety Plan Template – a ‘DIY’ HACCP Based Food Safety Plan, complete with forms & checksheets, content (procedural information) which is completed by you with support from Rutherford.