INTRODUCTION
Rutherford Technical Services Pty Ltd is an RTO (Registered Training Organisation) and can provide accredited training that is recognised throughout Australia.
As an RTO, Rutherford Technical Services Pty Ltd and its staff are committed to upholding the principles of access and equity in training. These principles in brief are: - everyone is entitled to high quality education and training programs that provide recognised credentials
- the diversity of the population is recognised and valued in the development and delivery of training and assessment programs
Rutherford Technical Services Pty Ltd conducts its business according to the requirements of the following legislation:- Anti Discrimination Legislation – Anti-Discrimination, Racial and Sex Discrimination
- Acts and Human Rights and Equal Opportunity Commissions Act.
- Occupational Health and Safety Act 2000
- Industrial and Commercial Training Act 1989
- Vocational Education and Training Accreditation Act 1990
- Apprenticeship and Traineeship Act 2001
Copies of the above legislation are available on request.
As Rutherford Technical Services adheres to these principles, we expect our participants to: - behave appropriately (physical assault, racism, swearing, disruptive behaviour, etc. will not be accepted)
- produce their own work and not steal or plagiarise other participant’s work
Training is available to everyone, however some courses may require a prerequisite (previous accredited training or acquired skills and knowledge). This information will be discussed prior to the commencement of training.
Rutherford Technical Services Pty Ltd can arrange additional learner support such as literacy and numeracy education that are based on the training program you are undertaking. This means progression through the program at the same time as others, but the specific literacy and numeracy needs are being met.
Rutherford Technical Services Pty Ltd can provide access to assistance and guidance services through Local Government Community Service Directories that supply services such as: - Accommodation
- Child Care
- Emergency Services
- Employment
- Law & Justice
- Health
- Personal & Family Support
- Communication & Information Services
If you require any of the above information, please ask your trainer and they will be able to help you.
TRAINING AND ASSESSMENT
Rutherford Technical Services Pty Ltd has Training and Assessment practices that allow for high professional standards in presentation and assessment of programs and competence.
All staff are suitably qualified (a minimum of Certificate IV in Assessment and Workplace Training) and have proven successful experience in the areas of operation for which they are making presentations. All course information is thoroughly examined before each presentation to ensure that you are able to obtain the most practical and 'best practice' information.
Rutherford Technical Services Pty Ltd uses approved learning resources. In the case of in-house work all course material is tailored to meet the needs of the workplace including relevant case studies.
Training resources can be delivered using a number of different methods depending upon the participant and client needs. Training needs are assessed through network, industry associations, company visits and course participant feedback.
Participant selection for admission into a training program will only be required if there are prerequisites for that program. Enrolment in a training or assessment program involves completing an enrolment form and possibly an RPL request (see the RPL description on page 4).
Enrolment details are entered into the Rutherford Technical Services Pty Ltd Participant database and RPL requests are assessed. Once this is completed the participant will attend an induction session where the program, the participant’s responsibilities and the trainer’s responsibilities will be explained in detail.
All assessments carried out by Rutherford Technical Services Pty Ltd follow the guidelines set out by the 1996 Ministerial Council (MINCO) Guidelines for Assessment. The assessments must be:
- Reliable
- Fair
- Valid
- Sufficient
- Authentic
- Flexible
To ensure that these guidelines are followed, the assessment program includes two or more of the following assessment methods. Other methods will be developed if these methods are not suitable.- Observation in the workplace
- Oral questioning
- Written assessments
- Simulated workplace
- Peer assessment
In addition, participants and/or clients are involved throughout the planning of the Training and Assessment Program so that specific training needs can be identified and are addressed. Rutherford Technical Services Pty Ltd uses flexible learning and assessment processes therefore if a method of training or assessment is not meeting the needs of the client or participant, it will be redesigned to ensure participants are comfortable being involved and they can achieve the desired outcome
You will be provided with a Training and Assessment plan at the commencement of the training. Your trainer will discuss this information during the induction session and with you at the first one on one meeting.
Participants can request to see their personal file that Rutherford Technical Services Pty Ltd holds at any time. Ask your trainer to organise a time so that you can view the files.
ASSESSMENT APPEALS AND PARTICIPANT GRIEVANCES
Participants involved in the training and assessment programs have the right to appeal the assessment decision and request a reassessment at a later time if reasonable grounds are demonstrated for challenging the original outcome.
The Rutherford Technical Services Pty Ltd appeals procedure endeavours to provide a constructive mechanism to resolve a disputed assessment and to provide support services to the participant to enable them to achieve competence.
Any participant with a grievance should make it know to their trainer or assessor who will record the details of the grievance and the relevant contact details. They will then endeavour to solve the problem and inform the participant of the result.
Participants that are unable to either attend or receive products and services are given the choice of a range of options. This ensures that you receive alternate products or services to the agreed value or that your expenditure is refunded.
The range of options includes the following: - A replacement person on the course.
- A place on a later course.
- Rutherford Technical Services courses/products and services to the value of the course.
If none of the above is suitable a 90% refund by cheque will be made (a 10% administration fee is charged).
CONTINUOUS IMPROVEMENT
To ensure continuous improvement and to maintain the high standards of training and assessment, Rutherford Technical Services Pty Ltd asks the participant and client to provide feedback on the effectiveness of the training and assessment. In addition to this Rutherford Technical Services Pty Ltd reviews its training and assessment programs and tools annually.
RECOGNITION OF PRIOR LEARNING (RPL)
Participants that have completed whole or part credentials or possess adequate knowledge and experience can request a ‘Recognition of Prior Learning’ (RPL).
To verify this knowledge or skill an assessment program is developed. The assessment program involves at least two methods of assessment and the results are recorded.
Every participant has the opportunity to apply for an RPL. The RPL assessment is based upon the relevant competencies set out in the relevant training package under the AQF (Australian Qualifications Framework). Rutherford Technical Services uses mutual recognition of qualifications issued by other RTO’s, providing they are relevant and meet all the requirements (AQF, Training Package etc).
If you have relevant knowledge or experience gained through previous study or work,
please let your trainer know and they will supply you with an RPL Application form.
PROBLEMS
Understanding:
If you have any trouble understanding the training, please discuss it with your trainer so we can arrange help for you in a personal and confidential manner.
Student Grievances:
If you have any problems with the overall training and assessment or if you feel as if you have not received full assistance with your learning, please let you trainer know so they can help resolve any issues.
Lee Evans
Technical Manager
FURTHER INFORMATION
The following information is provided to further explain Competencies and the requirements of the Qualifications. If you require more detailed information, do not hesitate to ask your trainer/assessor or contact our office.
WHAT ARE COMPETENCIES?
Competencies are simply the combination of skills and knowledge needed to do a job to the standard required in the workplace.
Competencies contain the following: - Units
- Elements
- Performance Criteria
- Evidence Guides
- Range of Variables
All of this information can be found in the Training Package.
UNITS
This is a broad area of work that would cover various requirements, such as to: - perform individual tasks
- manage a number of different tasks within the job
- respond to irregularities and breakdown in routine
- deal with the responsibilities and expectations of the work environment, including working with others
ELEMENTS OF COMPETENCY
These describe the detail of the broad area of work. They set out the activities or behaviours that make up the unit.
PERFORMANCE CRITERIA
The performance criteria set the standard or level of performance that is expected.
EVIDENCE GUIDE
The evidence guide outlines how competency might be demonstrated.
RANGE OF VARIABLES
These describe the different circumstances under which the Unit of Competency might be used.
QUALIFICATIONS
The two central components of recognition are the qualification and statement of attainment. - The qualification indicates the level of competence attained as defined by the Australian Quality Framework (AQF) descriptor and standards at a given level.
- The statement of attainment indicates the breadth and depth of competence by showing the specific units completed. A statement of attainment may be issued when a person has completed one or more units of competency for example if a person chose to exit before completing the requirements of a certificate.
AQF qualifications can be issued within the VET sector from levels I to IV then Diploma and Advanced Diploma, provided that person has achieved competence in the type and number of units required.
AQF Level Descriptors
At AQF 1 a worker would typically be engaged in a workplace context in which they: - are responsible for carrying out basic work tasks and responsibilities
- work under direct supervision
- are responsible for their own work outcomes for a limited range of tasks/roles
- exercise minimal discretion
- work within established processes/systems may work as part of a group or team.
At AQF 2 a worker would typically be engaged in a workplace context in which they:- are responsible for operating a unit or sub-system within a wider process or system
- work under general guidance
- operate in defined/familiar contexts
- work within established procedures and systems
- may work as part of a group or team
- exercise limited operational discretion.
At AQF 3 a worker would typically be engaged in a workplace context in which they:- are responsible for the operation of a work process, system or section
- work with limited guidance
- exercise some autonomy
- operate in varied contexts
- work within established procedures and systems
- may facilitate a group or team
- exercise a level of operational discretion
Please contact us for more information on any of the points above.
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